Your website has answers. Help visitors find them.
Add AI search and chat to your site. Give visitors answers from your content, with sources, and bring your team into the conversation.
7-day free trial · no credit card · unlimited agents
Running across our product portfolio
Ask Askolia about Askolia.
Open the same grounded search your visitors get. Answers come from Askolia’s website and support content, with links to sources.
Which conversations can we help with?
A question on your website? Be there to answer it.
ExplorePlatforms and marketplacesYour users need to talk. Keep the conversation in your platform.
ExploreAgencies and multi-site teamsSeveral websites to support. One place to reply.
ExploreExplore all features
Seven parts of one conversation system
Start with the channel your customers use, then add only the handling tools your team needs. Each feature stays focused on one job.
Where conversations begin
Meet people on your website, inside your app or in WhatsApp.
How your team handles them
Keep context, assistance and follow-up in one operating layer.
The shared inbox stays simple
Every support project in one place. Colour-coded by project, AI replies labelled, unread state visible, keyboard-fast.
Simple, per-project pricing
One website or app environment equals one project. Operators are unlimited, and AI is included on Growth and Scale. Start a 7-day free trial with no credit card.
Solo founders & small shops getting started.
- Unlimited operators
- 1,000 conversations / mo
- Live-chat widget + shared inbox
- Encrypted app user chat
- WhatsApp handoff mode
- Email continuation
- Operator email alerts + reply by emailsoon
Growing teams & agencies with several sites.
- Unlimited operators
- 5,000 conversations / mo
- Everything in Starter
- AI/FAQ bot — no resolution fees
- Private AI reply drafts
- Custom widget branding (logo + colour)
- 90-day conversation history
- Knowledge base + contacts
- Analytics
High-volume teams & agencies.
- Unlimited operators
- 20,000 conversations / mo
- Everything in Growth
- Priority support
- Customer-managed AI provider (BYOK)
- White-label widget + API and export
- Roles & audit log
7-day full trial, no credit card. No free tier — just a clear price per project. Unlimited operators; clear conversation limits. User-to-user chat included. No per-resolution metering on AI plans.
Need more than 20,000 conversations per project? Contact us.
Frequently asked questions
- What is Askolia?
- Askolia adds AI search and chat to your website. Visitors can ask questions and find answers grounded in your content, with links to sources. Your team can also use live chat, a shared inbox and email continuation. Signed app messaging and the existing ConvChat integrations remain supported.
- How is Askolia different from Crisp, Intercom and Zendesk?
- Askolia charges a predictable price per project instead of per seat. Growth and Scale include the AI agent with no per-resolution fee. Projects can also use encrypted user-to-user or group chat inside an app, or switch to a direct WhatsApp handoff.
- Is the AI agent included in the price?
- The FAQ/AI agent is included on Growth and Scale with no credits or per-resolution fee. Starter is human-first and does not include automated AI replies.
- Does Askolia charge per seat?
- No. Every plan includes unlimited agents. Pricing is per project — one website, brand or app environment counts as one billable project.
- How much does Askolia cost?
- Askolia has three per-project plans billed yearly: Starter at CHF 49/mo (1,000 conversations), Growth at CHF 99/mo (5,000 conversations) and Scale at CHF 200/mo (20,000 conversations). Contact us if a project needs more. Every plan includes a 7-day free trial with no credit card.
- Can I manage several websites from one inbox?
- Yes. Add each website as a separately billed project, then manage them together in one shared inbox. Conversations are colour-coded by project so agencies can keep every client site clear and fast to operate.
- Can Askolia power chat between users in my app?
- Yes. App user chat is included: your backend signs short-lived access for each app user, then Askolia opens a direct or group conversation. It works for marketplaces, member portals, healthcare apps and any product where signed-in users need a drop-in messaging surface.
- Can direct app messages be encrypted?
- Yes. The widget can encrypt app-user message bodies in the browser with AES-GCM before storing them. Workspace owners can require encrypted payloads for a project, so messages without the client-side encryption key fail closed.
- Does Askolia replace WhatsApp?
- No. Askolia includes a WhatsApp handoff mode for projects that prefer to support visitors in WhatsApp: the widget opens a prefilled WhatsApp conversation with the project admin. It is not a WhatsApp Business shared inbox.
Start your free trial
7 days, no credit card. Bring your whole team — every plan includes unlimited agents and is priced per project.
Prefer a demo or product updates by email?